Mail Setup

Guide to setting up your personal and shared PF mail in your own mail program.

Personal PF email

There are two options

Outlook (Recommended)

It is recommended to use Outlook if possible, alternatively use an email client that supports the Exchange protocol.

You log in with your full PF email, ie eg username@pf.dk and with your password. Then your mail client will automatically download the correct settings.

It is confirmed to work in Outlook on Android and Windows.

Alternative setup with IMAP + SMTP

If your mail program does not support the Exchange protocol then you can use IMAP and SMTP which are supported in almost all mail programs that exist. One of many examples is Thunderbird.

Incoming mail: IMAP

ncoming server: mail.pf.dk

Incoming port: 143

Username: Your PF email, ie eg username@pf.dk

Security: STARTTLS Authentication: Common password (same code as you use on webmail)

Outgoing mail: SMTP

Outgoing server: mail.pf.dk

Outgoing port: 587

Username: Your PF email, ie eg username@pf.dk

Security: STARTTLS Authentication: Common password (same code as you use on webmail)

Note: POP3 for incoming mail is not supported.

Shared PF mail

Common mail is a little more complicated and depending on how access is granted. Some common mail is set up as a forwarding where mail is sent directly to personal mailbox. With a forwarding email, the mailbox for the shared email cannot be accessed as it does not exist.

If you have been assigned access directly to a shared mailbox, it will automatically appear in Outlook. However, it is the case that most people in PF are granted access via a group and in that case manual setup is necessary. Moreover, it works with common with only in Outlook on the computer and not on the phone.

Setting up shared mail in Outlook (computer only, not mobile)

Sometimes a shared mailbox will automatically pop up. If you have just been granted access, please wait 1-2 days. If it does not show up then do the following:

On computer (with Outlook set to English):

  1. Before you begin: You must first add your personal PF mail to Outlook. Follow the guide above for this first if you have not already done so.
  2. Open Outlook
  3. Select “File”
  4. Select “Account Settings” and select “Account Settings”
  5. Select the “Email” tab
  6. Check that the correct accounts are highlighted. It’s your personal PF mail. Press “Change”
  7. Select “More Settings> Advanced> Add.”
  8. Write the common mailbox, eg common-mailbox-name@pf.dk
  9. Click “OK> OK”
  10. Select “Next> Finish> Close”

If the above is unclear / does not work then see also Microsoft guide as the above is based on here: https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd

HIf the above link does not work then “Wayback machine” can be used. Try this link.

Setting up shared mail in other Email clients

It is possible to access a common email that you have access to via IMAP + SMTP. It is supported by almost all mail programs today. One of many examples is Thunderbird.

Incoming mail: IMAP

Incoming server: mail.pf.dk

Incoming port: 143

Username: your-personal-username@pf.dk \ common-mailbox-name. For example: john.doe@pf.dk \ ssf for example ssf@pf.dk as a common email you have access to.

Security: STARTTLS Authentication: Common password (same code as you use on webmail)

Outgoing mail: SMTP

NOTE: Same with outgoing mail for personal setup!

Outgoing server: mail.pf.dk

Outgoing port: 587

Username: Your PF email, ie eg username@pf.dk

Security: STARTTLS Authentication: Common Password (same code as you use on webmail)

Note: POP3 for incoming mail is not supported.

Access to shared mail via Webmail

After logging in to webmail with your personal PF-mail login, you can open another mailbox in the top right corner of the page. Tap on your profile picture and select “Open another mailbox”. Then select the mailbox you have been granted access to.

Last updated: July 24, 2022